What's your label (or receipt) number? Please enter your number in the field below
How Track Works?
Our tracking system is updated daily to provide you with the most current information available about the location and status of your item.
How do I use Track & Trace?
You can find tracking number of your order in your order information. Simply enter the reference number provided by us and click on yellow button ‘Track’. The status of your item will then be shown.
The system isn’t accepting my reference number?
First, please check that you have a valid reference number. A China Post reference number is 13 digits long starting with two letters (e.g. RA), followed by nine numbers, and ending with the two letters CN. For example, a reference number could look like this: RA 1234 5678 9CN.
What if my tracking information is unavailable?
If you receive a message telling you that your tracking information is unavailable, it doesn't mean that your item hasn't been mailed.
We understand the difficulties that arise when you are unable to access up-to-date tracking information for your item. Please rest assured that our delivery experts are hard at work making sure that your item reaches its destination as quickly and safely as possible.